> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://odix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My Odix Pay Card Hasn't Arrived Yet. What Should I Do?

Once your Odix Pay card application is completed, our team will start the shipping process to ensure your card reaches you as soon as possible. This process typically takes 30 days, depending on your country. During this time, we will send you SMS and notifications so you can track your shipment. If you are still having issues, please contact our customer support to get the latest update about your card.