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# Room Types & Hotel Policies

# What do non-refundable and free cancellation mean?
**Non-refundable:** No refund is provided in case of cancellation.
**Free cancellation:** No fee is charged if the booking is canceled before the specified deadline.
# What is the difference between a double room and a twin room?
A double room has one large bed (king or queen), while a twin room has two separate single beds.
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# Can I request an extra bed, and is there an additional charge?
This depends on availability and usually involves an extra charge.
# Is it possible to get an extra bed or baby cot for a child?
Availability and charges depend on the hotel’s policy.
# Can I request a smoking room?
Most properties do not offer smoking rooms. Requests can be submitted but are not guaranteed.