> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://odix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Support and Contact

# How can I submit support requests?
Requests can be submitted via email, whatsapp or Telegram.

# What should I do in urgent ticketing cases?
We recommend contacting our support line.

# What are your support hours?
**Support Hours:** Monday – Friday, 09:00 – 18:00 (UTC +3)
Messages sent outside business hours will be reviewed and responded to on the next working day.