> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://odix.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What Should I Do If I Don’t Receive The Verification Code?

First, make sure that the email address or phone number you provided is correct. 

Another possible issue is that if you are abroad, your phone may not be able to receive SMS messages. If the problem persists despite checking these, you can contact our customer support team.