I Made A Transfer To My Account, But It Hasn't Arrived Yet.

Your top-up is automatically reviewed by our AML (anti-money laundering) system before it appears in your balance. The time depends on the top-up method and, for USDT/USDC, on the network confirmations. Once the review is complete, the funds appear automatically. If your top-up still doesn't show, contact us in the app with your Odix ID and the transaction details (for USDT/USDC: the network and TXID).

Updated on: 25/10/2026