Can I make changes to my reservation (e.g. date changes)?

Change requests depend on the supplier’s rules; not all reservations are changeable.

I will arrive outside the check-in hours. Can I still check in?

Most hotels allow late check-in, but the hotel must be informed in advance.

I am not satisfied with the hotel / I was assigned a different room. What should I do?

We recommend contacting the hotel first. If the issue cannot be resolved, our support team will contact the supplier on your behalf.

Can I request late check-out?

You can submit a request to the hotel reception or our support team. Approval depends on availability.

Updated on: 09/09/2026