Refunds, Changes, and General Ticket Rules

How long does a refund take?

Depending on the airline, refunds typically take up to 30 business days.

Where can I view refund and change rules?

Refund and change conditions can be viewed on the flight search and reservation screens.

Can the return flight be used if the outbound flight was not used?

Domestic flights: Passengers may still use the return flight even if the outbound flight was not used.
International flights: If the outbound flight is not used for any reason, passengers are not allowed to use the return flight.

Is a refund possible in case of no-show?

This depends on the ticket rules. In some cases, a partial tax refund may be available.

Updated on: 09/09/2026

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